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Report an issue

If you have concerns regarding a Fair Trade USA™ position, policy, decision, or the behavior of anyone involved in the Fair Trade USA system, we want to address it.

Complaints Procedure

Anyone can submit a complaint, allegation, and/or appeal, and confidentiality is very important to us. If you’ve seen something you want to report, this document explains exactly how we’ll handle it.

Complaints Form

The first step in submitting a complaint, allegation, and/or appeal is to complete the website form below.

If you would rather fill out a word doc, you can find instructions here. You will have to email the document with any attachments to