Contact Fair Trade USA™
Partnership Inquiries
Do you have questions about certification or partnering with us? If so, please fill out the form on this page.
Current Partner Inquiries
If you are a current partner with questions about onboarding, transaction reporting, or product registration, please reach out to our Partner Success team at partnersuccess@fairtradeusa.org, or log in to the partner portal and visit the help center.
Program-related Inquiries
To propose revisions or clarifications to a standard or price and premium rates, visit our Standards webpage or email standards@fairtradeusa.org. For questions related to our Theory of Change or our Monitoring, Evaluation, and Learning System, email impact@fairtradeusa.org. To propose revisions or seek clarifications to our assurance model, email certification@fairtradeusa.org.
Other Common Questions
- Our FAQ page has answers to some of our most frequently asked questions.
- Learn about getting certified for brands/retailers, traders, and producers.
- Did you want to review or access hard copies of our standards? Visit this page.
- Want to pay a bill online? Pay here.
Contact Us
Question not answered yet? We are here to help! Please fill out the form below.
Mailing Address
360 Grand Avenue #311
Oakland, CA 94610-4840
Phone: (510) 663-5260